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Shipping & Returns

TIME AND SHIPPING COST

 

Shipping and Delivery

The cost of shipping is EUR 10.00 for shipments to Italy and based on the SDA rates for European Countries and Extra Europe to be considered valid for the shipping of a single product with a yield of 3 working days before departure of the goods.

To ensure a quick delivery, www.farmaciassannunziata1561.it is partners with the best express couriers selected depending on the destination. The shipping cost will be in the shopping cart and will be added to the total order during the checkout process and you will be charged at time of payment.

Nothing will be charged to you upon delivery.

 

Order Processing

Orders are processed from 9:00 to 19:00 from Monday to Saturday . Orders placed after 16.00 on Saturday will be processed the following Monday . Orders for products available will be processed within 3 working days from receipt of payment . All stages of the process and the status of your order will be visible in your personal account . To examine and verify the information relating to your order , we encourage you to access your account and click on the " My Orders " . Then click on the order number to view the details.

 

RETURNS AND REFUNDS

 

Returns

The customer has the right to terminate its contract with the Seller, without any penalty and without specifying the reason, within ten ( 10) working days from the day of receipt of goods purchased on orfattioultet.com to withdraw from the contract, the customer must use the procedure given below :

 

1 . Communicating via e-mail that you intend to make the return address info@farmaciassannunziata1561.it specifying the order number and the items that you intend to return

2 . the products must not have been used, worn, washed or damaged;

3 . the identification tag must be attached to the products ;

4 . Products must be returned undamaged and unused in their original packaging ;

5 . Ker Srl reserves the right not to accept items damaged and / or used ;

6 . Returned products must be delivered to the carrier within 10 working days from the date of receipt.

 

The cost of returning the product / s to our warehouse , whether by courier or postal service, is solely payable by the customer. The Seller shall not be held liable in the event of loss of returned products , shipments to incorrect addresses or delay in delivery of products made on the understanding that the customer assumes all risk of such an expedition .